Examining the short article in Yahoo! a few AA rep composing “deaf and dumb†on their own luggage is rude they usually should have much more than a fake apology. you only misplaced a buyer.
Flight from Ft Lauderdale at 5pm connecting to Charlotte NC at 6:30pm. The first flight left forty five minutes late generating us miss out on our connecting flight to Harrisburg, Pa. Informed the next flight would be at midnight so we hold out until eventually then (I am with my disabled eighty four calendar year previous mom) At midnight we've been told the flight was cancelled, there were no lodges out there and the next flight was 12 the next day.
I have been trapped in Charlotte for nearly a day now. I am alleged to be connecting to New Bern, NC. I will not be flying American Airlines once more!
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I've a request reference number 14716375252 from the excursion taken final Nov. I would like to know the companies response.
So, we landed in One more metropolis, stayed the evening there, after which you can flew in A different Aircraft. We were being all set to go, and afterwards they instructed us we couldn’t go any place on account of “Mechanical Issues.
Not sure if this could get the job done …. I tried to talk to someone about some issues and getting reimbursed for Accommodations stay in Dallas because of skipped flight into Mobile Alabama. Also the gate brokers in Dallas were being no help at all with trying to get resort place or anything else. This would not be a big offer if was for myself a grown guy in my late 50’s . But this was my 24 12 months previous daughter touring with two youthful youngsters ( 2 1/2 yr and 3month outdated ) traveling again to see her loved ones because her Spouse is while in the Air Power stationed abroad.
I are already wanting to obtain a response from somebody in consumer service, Marjorie Nir, I used to be awarded 2 X $200 voucher but the “Simply click here †button only normally takes me back again into the AA Site.
We landed in time and were more than happy the journey was clean and pain-free. As soon as we built see here it to baggage declare, the carousal stopped and about one/two of the passengers obtained their baggage. There have been so many of us watching for our luggage. Many of us went into the AA to clarify which they required to do a thing.
Right after this conversation, I´ve tried to cancel our flight (naturally I didn´t desire to fly With this airplane any more), even so the attendant firm brusquely warned us that In the event the aircraft was repaired, our baggage would go With all the airplane! Even if I requested For additional of three periods to own my luggage. Following +/- 3 hours, In spite of a whole lot of people frightened and nervous the airplane remaining toward Miami. As Everybody inside the plane lost the relationship that may occur at 21: 30h, AA informed us that we would be reallocated in the following and last flight of your working day, at midnight. Offered The dearth of Room we deal with in the primary flight (from São Paulo), we had managed to ebook the seat 20, which there isn't any chair in front of us, so a little bit more Area for that legs. Which fell down as a consequence of these problems with the delay. Arriving for the airport, they made us run (the person of AA arrived in slightly automobile and reported to everyone Hurry up Guys, hurry up) towards the plane. Once we arrived within the doorway the manager told us that we would have to go different during the airplane and that we shed the chair twenty. She advised us that she needed to independent Other individuals people to to let an Grownup with a youngster. Amusing no?? What does she wanted?? My six several years aged boy flying alone??? I just explained which i wanted to fly collectively, it absolutely was our very last day of trip. I even take being accommodated on the next flight, she just mentioned, no you can fly During this one particular, and again I read, your baggage will go on this flight. My son recognized what was discussed and start to cry simply because he didn´t planned to be separated from considered one of us.
However endeavoring to locate somebody to help me with my issue. Have despatched a information about the AA web-site using a reaction that made no feeling. Have known as and been explained to to send the concept. I made an effort to response to your information that produced no sense And that i received an e-mail back again stating that the e-mail handle I responded to is not really is use.
I had some exceptionally constructive guidance to give them to stop this Later on, but was not able to ascertain connection with them.
Bravo to American Airways for providing the shock boost towards your personnel. And not cowering towards the disgruntled passenger on todays La Guardia flight. Just because some attendents were being cheerful and wished him an incredibly Merry Xmas. Really ?? It’s about time we took back again our greatest needs and grumpy people today just remain off the planes and continue to keep their views to on their own.
I want an address to mail a letter to American Airlines Purchaser Service, And that i hope you might reply using this type of deal with.